TERMS & CONDITIONS: @play rewards

Welcome to @play, the [genes:s media] rewards programme for collaborators and partners who engage with us.

By joining this programme, you agree to the terms and conditions below:

Who Can Join

● Anyone who completes at least one (1) financial transaction with us. A financial transaction is defined as any purchase that results in [genes:s media] delivering a product.

● Must be 16+ or have guardian permission.

How It Works

Earn points by:

● Making purchases

● Referring others (only if you are already a customer)

● Participating in specified challenges, events, or campaigns, whether online or in-person

● Collaborating creatively, outside of completing financial transactions

Your earned points help you rise through five (5) reward levels: Ignition → Pulse → Unlocked → Ascend → PowerPlay

Ignition

The spark that starts your journey.

What you get:

● A Welcome Badge to mark your entry.

● 5% Discounts on all qualifying purchases.

● Opportunities to earn Plays through referrals, reviews, and social media tags.

Pulse

The rhythm of ongoing engagement.

You’ve got traction now. You’re engaging, making purchases, sharing your [genes:s media] products online, and we love to see it.

What you get:

● 5% discount on purchases above a set threshold

● One free branded merch item (e.g a t-shirt, bottle, or school bag; *depends on availability).

● Early access to promotions.

Unlocked

You’re unlocking bigger perks.

What you get:

● 10% discount on purchases above a higher threshold.

● Access to exclusive product drops and custom bundles.

● VIP support line for quotes, orders, or help.

● Free delivery once a month (*within a 30km radius).

Ascend

This isn’t a reward tier, it’s a relationship tier.

What you get:

● 15% discount on all qualifying purchases..

● Branded merchandise gifts delivered to you (*done bi-annually, and when quarterly spend thresholds are met) .

● Priority service for high-demand services (*access express service on qualifying minimum orders).

PowerPlay

The ultimate partnership experience.

What you get:

● 20% discount on qualifying purchases

● Co-branded marketing opportunities

● Free design consultations with senior creatives and the Creative Director

● Early access to new service launches or pilot programs

● Invitations to exclusive strategy sessions and events

NB: Rewards may change depending on availability and your current level.

Your Personal Information and Privacy

● We collect basic information (name, contact, activity) to track spend and customise your rewards in addition to communicating updates.

● Your data is safe and will never be sold or misused.

Fair Play Rules

● Points are for your personal use only.

● Any misuse, cheating, or fraud may result in losing your access to @play rewards.

● Rewards have no cash value and cannot be transferred or exchanged.

Program Changes

● We may update or pause the programme without notice.

● We will always communicate programme changes on our website or via text/email.

For more information

Text PLAY to +265 980 40 65 20

or email: shop@pressplaymw.live

press play, always.